Terms and Conditions

1. Introduction

Welcome to Aeon Miles, a service solution operated by Aeon Synergies LLC (“Aeon Miles,” “Aeon Synergies,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website, service inquiries, onboarding forms, payment authorizations, and any interaction with our services. By using this website or engaging with our services, you agree to these Terms. If you do not agree, please do not use this website or proceed with our services.

2. About Aeon Miles

Aeon Miles provides business support and operational services designed for Amazon DSP businesses and related logistics operations. Depending on the engagement, our services may include: Bookkeeping support, Invoice dispute management, Payroll coordination, Dispatch and route support, Reporting and operational workflows, Compliance and administrative support. All services are subject to the applicable service documents, including the Master Services Agreement (MSA), Statement of Work (SOW), Service Level Agreement (SLA), onboarding forms, and billing authorizations.

3. Eligibility

You are at least 18 years old
You are legally authorized to act on behalf of yourself or your business
The information you provide is accurate and complete

4. Website use

You agree to use this website only for lawful and legitimate business purposes.
You may not Attempt unauthorized access to our forms, systems, or data
You may not Submit false or misleading information
You may not Introduce malicious code, spam, or harmful content
We reserve the right to restrict or terminate access if misuse or unauthorized activity is identified.

5. Service engagement

Any service relationship with Aeon Miles may require completion of inquiry or onboarding forms, approval of scope and pricing, execution of service documents, payment authorization, and submission of relevant business or operational information. Services are considered active only after they have been formally accepted and confirmed by Aeon Synergies in writing.

6. Scope of services

The exact scope of services will be defined in the relevant service documents and may include deliverables, timelines, responsibilities, billing structure, and support expectations. Any work outside the approved scope may require additional approval, revised documentation, or separate charges.

7. Client responsibilities

Provide accurate business and operational information
Share required records and access on time
Respond to communication and approvals when needed
Cooperate reasonably throughout the engagement

8. Payments and billing

Service fees, billing frequency, payment methods, and related terms are governed by the signed service documents.

9. No guarantee of results

Specific financial outcomes
Business growth or profit increases
Amazon DSP performance improvements
Dispute ercovery outcomes
Third-party platform results

10. Third-Party Tools and systems

Our services may involve third-party software, payment processors, platforms, or operational tools. We are not responsible for outages, delays, restrictions, policy changes, or technical issues caused by systems beyond our control.

11. Intellectual property

All website content, service structures, internal frameworks, branded materials, templates, and proprietary systems remain the property of Aeon Synergies LLC, unless otherwise stated. You may not copy, reproduce, distribute, or commercially use our materials without prior written permission.

12. Confidentiality

Any non-public business, financial, operational, or internal information shared in connection with our services must be treated as confidential and used only for legitimate service-related purposes. Additional confidentiality obligations may also apply under signed agreements such as an MSA or NDA.

13. Suspension or termination

Payment obligations are not met
Misleading or false information is provided
Required cooperation is withheld
Service terms are breached
Legal or compliance concerns arise

14. Limitation of liability

To the fullest extent permitted by law, Aeon Synergies LLC and Aeon Miles shall not be liable for indirect, incidental, special, or consequential damages, including loss of profits, business interruption, or third-party system failures. Any liability, if applicable, shall be limited to the amount paid by the client for the relevant service period, unless otherwise stated in a signed agreement.

15. Indemnification

Misuse of the website
Inaccurate information submitted by you
Violation of these Terms
Breach of applicable law or third-party rights

16. Governing Law

These Terms and Conditions are governed by the laws of the State of Delaware, United States. Any disputes shall be subject to the exclusive jurisdiction of the courts located in New Castle County, Delaware.

17. Updates to these Terms

We may update these Terms and Conditions from time to time. The latest version will always be posted on this page with the updated effective date. Your continued use of our website or services after any updates constitutes acceptance of the revised Terms.

18. Contact Us

Aeon Synergies LLC, Aeon Miles
800 N King Street, Suite 304 #3725
Wilmington, Delaware 19801, United States
Website: aeonmiles.com
Email: info@aeonmmiles.com